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Terms

  1. You must complete all details on request when purchasing your eCertificate. You will need to include your email address.

  2. Customers must be 18 or older. Please note that some lounges limit access to cardholders who are 21 or older.

  3. Access to lounges is strictly subject to availability.

  4. Lounges have their own terms and conditions, they will also have dress requirements and will not allow access if drunk or likely to cause offence to other customers.

  5. The DragonPass eCertificate or membership has to be presented upon entering the lounge to gain entry and they also will require secondary ID which can be either a boarding pass or passport. Failure to present a valid eCertificate or membership will not allow access to a lounge.

  6. The standards and services at lounges in the DragonPass programme differ and beyond our control. A description of services available is shown on each lounge which you can find on the website at www.lounges.dragonpassuk.com .

  7. The maximum duration of a lounge visit is for between 2 / 3 hours. This varies from lounge to lounge; please check the website for details before travel.

  8. Lounges available in the programme do change from time to time and the website contains the up to date availability of lounges, including opening hours and any restrictions.

  9. The service at lounges includes but not limited to comfortable seating, refreshments, snacks, newspapers and magazines and internet access.

  10. Lounges within the programme are operated by 3rd parties.

  11. Any additional services available at lounges which are extra to the standard membership service have to be paid directly at the lounge.

  12. DragonPass shall not be held liable if your lounge is unavailable due to reasons beyond their control.

  13. Data Privacy - Any information which you provide to DragonPass is subject to our Data Privacy Policy. This governs our collection and use of your information. While we do not collect irrelevant personal data, we do require some personal data in order to provide you with our service. For further information please refer to our Date Privacy Policy located at http://en.dragonpass.com.cn/info/privacypolicy

 

DragonPass International Ltd, 173a Ashley Road, Hale, Altrincham,

Cheshire, WA15 9SD. Company Number: 08643888